Data Privacy Policy
This Privacy Policy explains how Book of Bet collects, uses, stores and protects personal information when you use our casino and sportsbook services. We recognise the importance of your privacy and describe here the types of data we collect, how we handle it, the choices you have, and how to contact our support if you have questions.
Types of data we collect
We collect information necessary to provide and secure your account and to process transactions. This includes personal data, technical data and transactional data.
Personal data
Personal data may include your name, email address, date of birth, contact details, payment details provided to complete deposits or withdrawals, identity documents submitted for verification, and any other information you provide in your account profile or to our support team.
Technical data
Technical data covers information about your device and connection, such as IP address, browser type, device identifiers, operating system, language settings and usage data that helps us deliver and optimise our site and services.
Transactional data
Transactional data includes your deposit and withdrawal history, bets and game play activity, bonus and promotion usage, account balances and any records related to disputes or account changes.
Use of information
We use data to create and manage your account, process payments, verify identity for security and regulatory purposes, prevent fraud and abuse, provide customer support, and to operate, maintain and improve our services. We may also use aggregated or anonymised data for analytics and service optimisation.
Data protection practices
We implement technical and organisational measures to protect personal data against unauthorised access, disclosure, loss or alteration. Access to personal data is limited to authorised personnel who need it to perform their duties. While we strive to protect data, no method of transmission or storage is completely secure.
Cookies and tracking technologies
We use cookies and similar technologies to remember preferences, support login sessions, measure site performance and personalise content. You can manage cookie settings through your browser, but disabling certain cookies may affect site functionality.
User rights
You have rights regarding your personal data, including the right to access, correct or request deletion of information held about you. You can also object to or restrict certain processing in line with applicable law. Requests are handled in a timely manner and may require verification to protect account security.
Access, correction and deletion
To access, update or request removal of your data, log in to your account and use the profile or security settings, or contact support via the in-account help. We may keep limited records as required for security, fraud prevention or to comply with legal obligations.
Information sharing and third parties
We share personal data with service providers who perform functions on our behalf, such as payment processors, identity verification services, and analytics providers. We require these partners to protect data and use it only for specified purposes. We may also disclose information to comply with legal requests or to protect rights and safety.
Privacy policy updates
We may update this policy from time to time. Material changes will be communicated via the site or your account. For questions about privacy or to make a request, contact support via the in-account help or [email protected].