Responsible Gambling Policy
At Book of Bet we take responsible gambling seriously. We want play to stay fun and under control, so we provide clear information and practical tools to help you manage your activity. If you ever feel gambling is becoming a problem, we encourage you to use the account controls available and to contact our support team for assistance.
Player protection principles
We focus on player safety, transparency and fair play. We offer account-level controls, verification checks where needed and a support team ready to help. Our aim is to make it straightforward for players to limit spending, take breaks and find help when required.
Activity-control tools
In your account you can access a range of protection options designed to limit risk and give you control. These commonly include deposit limits, time-outs and self-exclusion. Tools are easy to enable in the account settings or by contacting support.
Deposit limits
You can set daily, weekly or monthly deposit limits to control how much you add to your account. Limits can usually be adjusted from your account dashboard. If you need help changing limits or want to make a limit permanent, contact our support team and we will assist.
Loss limits
Loss limits let you cap the amount you can lose over a defined period. Applying a loss limit helps maintain a spending budget and prevents chasing losses. If loss limits are not visible in your account, contact support and we will explain available options.
Time limits and breaks
You can take a short break from play with a time-out or set session limits to reduce playing time. A time-out is a temporary suspension of access and is useful when you want an immediate pause. For longer-term control, consider self-exclusion.
Self-exclusion
Self-exclusion is a formal way to stop playing for a set period. Once active, self-exclusion prevents access to your account for the chosen time. To start self-exclusion, use the account settings or contact support. If you later wish to return, follow the reinstatement process and any cooling-off periods that apply.
Signs of problematic behaviour
Watch for warning signs such as spending more than intended, chasing losses, neglecting responsibilities, or using gambling to cope with stress. If you notice these patterns in yourself or someone you care about, take action early and use the available controls.
Practical tips for staying in control
Set clear budgets before you play, use deposit or loss limits, take regular breaks and avoid gambling when upset or under pressure. Treat gambling as entertainment, not a way to earn money, and check your account activity regularly.
Professional help and support
If you need additional support, please contact local professional services or a healthcare provider. You can also reach out to our support team for guidance about tools and next steps. Seeking help is a positive first move, and we will assist where we can.