Book of Bet Casino Terms of Use
These Terms and Conditions describe the rules that apply to your use of Book of Bet. They explain the relationship between us and our players, outline account responsibilities and eligibility, and set out how bonuses, payments and disputes are handled. By using our site and services you agree to comply with these rules and any additional terms that may apply to specific promotions or features.
Account responsibilities
You are responsible for maintaining the confidentiality of your account login details and for all activity that occurs under your account. Only one account is permitted per person, household or payment method unless we agree otherwise. If you suspect unauthorised access you must notify us immediately via live chat or email to [email protected].
Verification
We may require identity and address verification at any time, particularly before processing withdrawals or large transactions. Verification typically includes ID documents and proof of address. Full access to funds may be withheld until verification is completed. Verification turnaround times vary and can take from several hours up to 24-48 hours depending on document review.
Eligibility requirements
To open and use an account you must meet eligibility criteria set out in our site rules. This includes being at least 18 years old, providing accurate personal information and not being listed on any self-exclusion or restricted-player lists. Certain countries and territories may be excluded from using our services; check the registration flow or account terms for any regional restrictions that apply to you.
Acceptable platform use
Use of our platform must be lawful and in line with these Terms. Prohibited activity includes attempting to manipulate games, collude with other players, create multiple accounts, chargeback transactions or otherwise abuse promotions. We reserve the right to limit, suspend or close accounts where misuse or fraud is suspected and to retain funds in accordance with our abuse and fraud policies.
Bonuses and promotions
Promotions are subject to specific terms which are published with each offer. General rules include wagering requirements, maximum bet limits while wagering, game-weighting restrictions and caps on bonus-related winnings. As an example, some welcome offers carry a 30x wagering requirement on the bonus amount; check the promotion terms for precise figures. We may refuse or reclaim bonuses in cases of abuse or non-compliance with promo rules.
Deposits and withdrawals
Available payment methods, currencies and limits are shown in your account cashier and may vary by region. Withdrawals are subject to account verification and standard checks. Typical withdrawal limits include approximately $/€10,000 per day, $/€20,000 per week and $/€60,000 per month, though final limits depend on payment method and account status. Processing times vary by method; many withdrawals are processed quickly but some may require additional review.
Dispute resolution
If you have a dispute with us please contact support via live chat or email to [email protected] so we can attempt to resolve the matter. If we cannot reach agreement we will follow our internal escalation process. Where applicable, further dispute options will be set out in account terms or applicable law; neither party should assume additional rights beyond those described in these Terms.
Updates to terms and conditions
We may update these Terms from time to time. Material changes will be communicated via the site or your account notifications. Continued use of the service after changes means you accept the revised Terms. It is your responsibility to review the most recent version periodically.